• Email address: support@redwood.com
• Be sure to include the name you would like on the account as this is created manually by Redwood upon their creation of the account.

After your Request, Redwood will soon reply with a link to create a password for your new account.

Once the new password is created you will be able to sign into Redwood using the Email used to request account and new password

How to Create a Support Ticket with Redwood

To submit a case, go to the Redwood support portal -- https://support.redwood.com/hc/en-us

Click on the "Submit a Case" button.

On the following page, Fill in the requested information on the form.

• Make sure to include email if possible. (If signed into an account, Email attached to account will be used but additional email accounts can be added)
• When describing the issue in the description be sure to include as many details about the problem as possible to ensure a quick resolution.
• Fill out as many optional boxes as possible to help the support team in learning what's causing the problem.

There will be an option to attach files at the end, be sure to include any relevant information such as logs or an image of the error.

Once all information is completed, Click the "Submit" button.