After your Request, Redwood will soon reply with a link to create a password for your new account.
Once the new password is created you will be able to sign into Redwood by going to their website and clicking the sign in button.
After reaching the next page, You will reach a sign in page. The email will be the email that was used to request the account from Redwood. The password will be the new password created when using link sent by Redwood.
Once you have signed in you will have access to the Redwood Knowledge Base articles and will be able to submit cases.